24.9.0 Safe to install
An application to simplify your life
With our mobile application, you can effortlessly manage your health insurance from anywhere and at any time.
Your medical invoices:
- Scan and promptly send your invoices and referral vouchers
- Track the status of your refunds at any time
Your documents:
- Access all your documents in one convenient location (insurance certificates, statement of benefits, letters, tax certificates, etc.)
- Customize your notifications to ensure you never miss any important updates
Your contracts:
Save time by easily updating your contracts and personal information on your own.
Attractive offers:
Take advantage of exclusive LeClub discounts on a wide range of products and services.
Your insurance card always within reach:
Access your insurance card in a digital format for you and your family.
Digital or paper invoices? The choice is yours!
If you still prefer to receive your premium invoices and benefit statements in paper format, you can activate the paper mail option in the settings of your Customer Area.
Any questions?
- Contact our hotline at 058 758 71 71
- Send an email to extranet@groupemutuel.ch
- Visit the FAQ section to find answers to frequently asked questions about the Customer Area.
Overview
Groupe Mutuel is a Freeware software in the category Home & Hobby developed by Groupe Mutuel.
The latest version of Groupe Mutuel is 24.9.0, released on 05/02/2024. It was initially added to our database on 12/31/2023.
Groupe Mutuel runs on the following operating systems: Android/iOS.
Users of Groupe Mutuel gave it a rating of 5 out of 5 stars.
Pros
- Comprehensive insurance coverage options for individuals and families
- User-friendly online portal for managing policies and claims
- Strong network of healthcare providers and partnerships
- 24/7 customer service availability for assistance
- Flexible premiums and payment plans to suit different budgets
Cons
- Limited availability outside of Switzerland
- Claims process can be slow at times
- Some users report difficulty in understanding policy details
- Higher premium rates compared to other providers for similar coverage
- Certain health conditions may not be covered under specific plans
FAQ
What is Groupe Mutuel?
Groupe Mutuel is a leading health insurance provider in Switzerland, offering a range of health, life, and accident insurance products.
What types of insurance does Groupe Mutuel offer?
Groupe Mutuel offers health insurance, supplementary health insurance, accident insurance, and life insurance.
How can I choose the right insurance plan with Groupe Mutuel?
You can visit their website to compare different plans based on your needs or contact their customer service for personalized assistance.
Can I manage my insurance policy online?
Yes, Groupe Mutuel provides an online portal where you can manage your policies, submit claims, and access policy documents.
What should I do if I need to file a claim?
To file a claim, you can use the online portal, fill out the necessary forms, and submit any required documentation related to your claim.
Is there a waiting period for coverage start with Groupe Mutuel?
Yes, certain plans may have a waiting period before coverage begins. Check the specifics of your chosen plan for details.
Are there any discounts available with Groupe Mutuel policies?
Groupe Mutuel offers various discounts depending on factors such as age, family plans, and annual payment options. It's best to inquire directly for specific information.
Can I change my insurance plan after I have signed up?
Yes, you can change your insurance plan during the open enrollment period or under specific circumstances. Contact customer service for assistance.
Is there customer support available for Queries?
Yes, Groupe Mutuel has dedicated customer support available via phone, email, and through their website’s live chat feature.
How does Groupe Mutuel handle pre-existing conditions?
Groupe Mutuel has specific policies regarding pre-existing conditions. It's best to consult directly with them to understand how they will affect your coverage.
Screenshots (Click to view larger)
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